.page-faq {
  --faq-fade: rgba(232, 236, 244, .18);
  --faq-tint: rgba(255, 106, 26, .07);
  --faq-deco: rgba(18, 58, 107, .09);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--ink);
  color: var(--silver);
  padding: 32px 0 52px;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--faq-fade) 1px, transparent 1px),
    linear-gradient(90deg, var(--faq-fade) 1px, transparent 1px);
  background-size: 32px 32px;
  opacity: .45;
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -80px;
  top: -120px;
  width: 320px;
  height: 320px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(22, 199, 154, .22), transparent 68%);
  pointer-events: none;
}

.page-faq .faq-hero .container {
  position: relative;
  z-index: 1;
}

.page-faq .breadcrumb ol {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  list-style: none;
  margin: 0 0 26px;
  padding: 0;
  font-size: 13px;
}

.page-faq .breadcrumb li {
  display: flex;
  align-items: center;
  color: var(--dim);
}

.page-faq .breadcrumb li:not(:first-child)::before {
  content: "/";
  margin: 0 10px;
  color: var(--orange);
  font-weight: 700;
}

.page-faq .breadcrumb a {
  color: var(--silver);
  text-decoration: none;
  border-bottom: 2px solid transparent;
  transition: border-color .18s var(--ease), color .18s var(--ease);
}

.page-faq .breadcrumb a:hover {
  border-bottom-color: var(--orange);
  color: var(--white);
}

.page-faq .breadcrumb li[aria-current="page"] {
  color: var(--orange);
  font-weight: 700;
}

.page-faq .faq-hero-grid {
  display: grid;
  gap: 32px;
}

.page-faq .faq-hero .eyebrow {
  color: var(--cyan);
}

.page-faq .faq-hero h1 {
  margin: 12px 0 18px;
  max-width: 620px;
  font-size: clamp(29px, 7.4vw, 56px);
  line-height: 1.13;
  letter-spacing: -.02em;
  font-weight: 900;
  color: var(--white);
}

.page-faq .faq-hero .lede {
  max-width: 34em;
  margin: 0;
  font-size: 16px;
  line-height: 1.85;
  color: var(--dim);
}

.page-faq .faq-hero-side {
  display: grid;
  gap: 1px;
  background: var(--faq-fade);
  border: var(--bd) solid var(--faq-fade);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-faq .faq-hero-stat {
  background: var(--ink);
  padding: 18px 20px 20px;
}

.page-faq .faq-hero-stat .stat-num {
  font-family: var(--font-mono);
  font-size: 32px;
  font-weight: 700;
  line-height: 1;
  letter-spacing: -.02em;
  color: var(--orange);
}

.page-faq .faq-hero-stat .stat-suffix {
  margin-left: 3px;
  font-family: var(--font-mono);
  font-size: 14px;
  font-weight: 700;
  color: var(--orange);
}

.page-faq .faq-hero-stat .stat-label {
  display: block;
  margin-top: 8px;
  font-size: 13px;
  line-height: 1.65;
  color: var(--dim);
}

/* ---------- 通用区块头 ---------- */
.page-faq .faq-head {
  position: relative;
  margin-bottom: 30px;
}

.page-faq .faq-head .section-index {
  position: absolute;
  top: -26px;
  left: -4px;
  z-index: 0;
  font-family: var(--font-mono);
  font-size: 88px;
  line-height: 1;
  font-weight: 700;
  letter-spacing: -.03em;
  color: var(--faq-deco);
  pointer-events: none;
  user-select: none;
}

.page-faq .faq-head > *:not(.section-index) {
  position: relative;
  z-index: 1;
}

.page-faq .faq-head .eyebrow {
  color: var(--orange);
}

.page-faq .faq-head .section-title {
  margin: 8px 0 10px;
  font-size: clamp(24px, 5vw, 38px);
  line-height: 1.22;
  letter-spacing: -.015em;
  font-weight: 900;
  color: var(--blue);
}

.page-faq .faq-head-note {
  margin: 0;
  max-width: 42em;
  font-size: 15px;
  line-height: 1.8;
  color: var(--gray);
}

/* ---------- 内容地图 ---------- */
.page-faq .faq-map-section {
  padding: 56px 0;
  background: var(--mist);
}

.page-faq .faq-map {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
  grid-template-columns: 1fr;
}

.page-faq .faq-map-item {
  display: flex;
  flex-direction: column;
  gap: 9px;
  padding: 20px 18px 22px;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  box-shadow: var(--shadow-sm);
  transition: box-shadow .2s var(--ease), outline-color .2s var(--ease);
  outline: 3px solid transparent;
  outline-offset: -3px;
}

.page-faq .faq-map-item:hover {
  box-shadow: var(--shadow-hard);
  outline-color: var(--orange);
}

.page-faq .faq-map-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 52px;
  height: 52px;
  border: var(--bd) solid var(--line);
  border-radius: var(--radius);
  background: var(--mist);
  color: var(--blue);
}

.page-faq .faq-map-title {
  margin: 0;
  font-size: 19px;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--blue);
}

.page-faq .faq-map-count {
  margin: 0;
  display: flex;
  align-items: baseline;
  gap: 2px;
  font-family: var(--font-mono);
  font-size: 36px;
  font-weight: 700;
  line-height: 1;
  letter-spacing: -.03em;
  color: var(--orange);
}

.page-faq .faq-map-count .unit {
  font-family: var(--font-sans);
  font-size: 13px;
  font-weight: 600;
  color: var(--gray);
}

.page-faq .faq-map-desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--gray);
}

.page-faq .faq-map-figure {
  margin: 26px 0 0;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.page-faq .faq-map-figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 三步路径 ---------- */
.page-faq .faq-steps-section {
  padding: 56px 0;
  background: var(--white);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
  grid-template-columns: 1fr;
}

.page-faq .faq-step {
  position: relative;
  padding: 22px 20px 24px;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  box-shadow: var(--shadow-sm);
  transition: box-shadow .2s var(--ease), outline-color .2s var(--ease);
  outline: 3px solid transparent;
  outline-offset: -3px;
}

.page-faq .faq-step:hover {
  box-shadow: var(--shadow-hard);
  outline-color: var(--orange);
}

.page-faq .faq-step-num {
  display: inline-block;
  margin-bottom: 12px;
  padding: 4px 10px;
  border-radius: var(--radius);
  background: var(--blue);
  color: var(--white);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .1em;
}

.page-faq .faq-step-title {
  margin: 0 0 9px;
  font-size: 20px;
  line-height: 1.35;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--blue);
}

.page-faq .faq-step p {
  margin: 0;
  font-size: 15px;
  line-height: 1.82;
  color: var(--gray);
}

.page-faq .faq-steps-figure {
  margin: 26px 0 0;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--mist);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.page-faq .faq-steps-figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 高频问答 ---------- */
.page-faq .faq-qa-section {
  padding: 56px 0;
  background: var(--mist);
}

.page-faq .faq-filter {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-bottom: 22px;
  padding: 0;
}

.page-faq .faq-filter .chip {
  appearance: none;
  padding: 8px 16px;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  color: var(--blue);
  font-family: inherit;
  font-size: 14px;
  font-weight: 700;
  line-height: 1.4;
  cursor: pointer;
  transition: background .18s var(--ease), border-color .18s var(--ease), color .18s var(--ease), box-shadow .18s var(--ease);
}

.page-faq .faq-filter .chip:hover {
  border-color: var(--orange);
  color: var(--orange);
}

.page-faq .faq-filter .chip[aria-pressed="true"] {
  background: var(--orange);
  border-color: var(--orange);
  color: var(--white);
  box-shadow: var(--shadow-sm);
}

.page-faq .faq-count {
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 700;
  color: var(--gray);
}

.page-faq .faq-count::after {
  content: " 条";
  font-family: var(--font-sans);
  font-weight: 600;
}

.page-faq .faq-list {
  display: grid;
  gap: 12px;
  grid-template-columns: 1fr;
}

.page-faq .faq-item {
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  overflow: hidden;
  transition: box-shadow .18s var(--ease);
}

.page-faq .faq-item:hover {
  box-shadow: var(--shadow-sm);
}

.page-faq .faq-item[open] {
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-q {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.6;
  color: var(--blue);
}

.page-faq .faq-q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-toggle {
  position: relative;
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  border: var(--bd) solid var(--orange);
  border-radius: var(--radius);
  background: var(--white);
  transition: background .18s var(--ease);
}

.page-faq .faq-toggle::before,
.page-faq .faq-toggle::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--orange);
  transform: translate(-50%, -50%);
  transition: transform .18s var(--ease), background .18s var(--ease);
}

.page-faq .faq-toggle::before {
  width: 10px;
  height: 2px;
}

.page-faq .faq-toggle::after {
  width: 2px;
  height: 10px;
}

.page-faq .faq-item[open] .faq-toggle {
  background: var(--orange);
}

.page-faq .faq-item[open] .faq-toggle::before,
.page-faq .faq-item[open] .faq-toggle::after {
  background: var(--white);
}

.page-faq .faq-item[open] .faq-toggle::after {
  transform: translate(-50%, -50%) scaleY(0);
}

.page-faq .faq-a {
  padding: 0 18px 18px;
  border-top: 2px dashed var(--line);
  margin-top: 2px;
  padding-top: 14px;
}

.page-faq .faq-a p {
  margin: 0;
  font-size: 15px;
  line-height: 1.82;
  color: var(--gray);
}

/* ---------- 提示速查表 ---------- */
.page-faq .faq-codes-section {
  padding: 56px 0;
  background: var(--white);
}

.page-faq .faq-table-wrap {
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  box-shadow: var(--shadow-sm);
}

.page-faq .faq-table {
  width: 100%;
  min-width: 720px;
  border-collapse: collapse;
  font-size: 15px;
}

.page-faq .faq-table caption {
  padding: 14px 18px;
  border-bottom: 2px solid var(--line);
  background: var(--mist);
  text-align: left;
  font-size: 14px;
  font-weight: 700;
  color: var(--blue);
}

.page-faq .faq-table th {
  padding: 14px 18px;
  background: var(--ink);
  color: var(--silver);
  text-align: left;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .06em;
  white-space: nowrap;
}

.page-faq .faq-table td {
  padding: 15px 18px;
  border-top: 2px solid var(--mist);
  vertical-align: top;
  line-height: 1.72;
  color: var(--gray);
}

.page-faq .faq-table tbody tr:nth-child(even) {
  background: var(--mist);
}

.page-faq .faq-table tbody tr:hover {
  background: var(--faq-tint);
}

.page-faq .faq-code {
  display: inline-block;
  padding: 3px 9px;
  border: 2px solid var(--line);
  border-radius: var(--radius);
  background: var(--white);
  color: var(--blue);
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 700;
  line-height: 1.6;
  white-space: nowrap;
}

.page-faq .faq-table ol {
  margin: 0;
  padding-left: 20px;
  display: grid;
  gap: 4px;
}

.page-faq .faq-table ol li {
  line-height: 1.65;
}

.page-faq .faq-table ol li::marker {
  color: var(--orange);
  font-weight: 700;
}

/* ---------- 人工支持 ---------- */
.page-faq .faq-support {
  position: relative;
  overflow: hidden;
  background: var(--ink);
  color: var(--silver);
  padding: 56px 0;
}

.page-faq .faq-support::before {
  content: "";
  position: absolute;
  left: -100px;
  bottom: -140px;
  width: 300px;
  height: 300px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(255, 106, 26, .22), transparent 70%);
  pointer-events: none;
}

.page-faq .faq-support .container {
  position: relative;
  z-index: 1;
}

.page-faq .faq-support-grid {
  display: grid;
  gap: 28px;
}

.page-faq .faq-support .eyebrow {
  color: var(--cyan);
}

.page-faq .faq-support .section-title {
  margin: 8px 0 14px;
  font-size: clamp(24px, 5vw, 36px);
  line-height: 1.22;
  font-weight: 900;
  letter-spacing: -.015em;
  color: var(--white);
}

.page-faq .faq-support-text {
  margin: 0 0 24px;
  max-width: 40em;
  font-size: 15px;
  line-height: 1.85;
  color: var(--dim);
}

.page-faq .faq-contact {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--faq-fade);
  border: var(--bd) solid var(--faq-fade);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-faq .faq-contact li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 14px;
  padding: 14px 18px;
  background: var(--ink);
}

.page-faq .faq-contact-label {
  flex: 0 0 auto;
  min-width: 68px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .08em;
  color: var(--teal);
}

.page-faq .faq-contact-value {
  font-family: var(--font-mono);
  font-size: 15px;
  font-weight: 600;
  color: var(--silver);
  word-break: break-all;
}

.page-faq .faq-support-side {
  padding: 22px 20px 24px;
  border: var(--bd) solid var(--faq-fade);
  border-left: var(--bd-strong) solid var(--orange);
  border-radius: var(--radius);
  background: rgba(232, 236, 244, .05);
}

.page-faq .faq-prepare-title {
  margin: 0 0 14px;
  font-size: 18px;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--white);
}

.page-faq .faq-prepare {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 11px;
  counter-reset: faqprep;
}

.page-faq .faq-prepare li {
  position: relative;
  padding-left: 30px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--dim);
  counter-increment: faqprep;
}

.page-faq .faq-prepare li::before {
  content: counter(faqprep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 1px;
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 700;
  color: var(--orange);
}

.page-faq .faq-prepare-note {
  margin: 16px 0 0;
  padding-top: 14px;
  border-top: 2px dashed var(--faq-fade);
  font-size: 13px;
  line-height: 1.75;
  color: var(--dim);
}

/* ---------- 说明形式 ---------- */
.page-faq .faq-forms-section {
  padding: 56px 0;
  background: var(--mist);
}

.page-faq .faq-forms {
  display: grid;
  gap: 14px;
  grid-template-columns: 1fr;
}

.page-faq .faq-form {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 22px 20px 24px;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  box-shadow: var(--shadow-sm);
  transition: box-shadow .2s var(--ease), outline-color .2s var(--ease);
  outline: 3px solid transparent;
  outline-offset: -3px;
}

.page-faq .faq-form:hover {
  box-shadow: var(--shadow-hard);
  outline-color: var(--orange);
}

.page-faq .faq-form-tag {
  align-self: flex-start;
  padding: 4px 10px;
  border-radius: var(--radius);
  background: var(--orange);
  color: var(--white);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .06em;
}

.page-faq .faq-form-tag--cyan {
  background: var(--cyan);
  color: var(--ink);
}

.page-faq .faq-form-tag--amber {
  background: var(--amber);
  color: var(--ink);
}

.page-faq .faq-form-title {
  margin: 0;
  font-size: 19px;
  line-height: 1.35;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--blue);
}

.page-faq .faq-form p {
  margin: 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--gray);
}

.page-faq .faq-more {
  margin-top: 28px;
  padding: 22px 20px;
  border: var(--bd) solid var(--blue);
  border-radius: var(--radius);
  background: var(--white);
  display: grid;
  gap: 16px;
}

.page-faq .faq-more-text {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--gray);
}

.page-faq .faq-more-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin: 0;
}

.page-faq .faq-more-actions .btn {
  text-decoration: none;
}

/* ---------- 断点 ---------- */
@media (min-width: 700px) {
  .page-faq .faq-hero {
    padding: 44px 0 64px;
  }

  .page-faq .faq-map {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-list {
    gap: 14px;
  }

  .page-faq .faq-q {
    padding: 18px 22px;
    font-size: 16.5px;
  }

  .page-faq .faq-a {
    padding: 15px 22px 20px;
  }

  .page-faq .faq-more {
    padding: 24px 26px;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }

  .page-faq .faq-more-actions {
    justify-content: flex-end;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    gap: 48px;
    align-items: end;
  }

  .page-faq .faq-map {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 22px;
  }

  .page-faq .faq-step::before {
    content: "";
    position: absolute;
    left: -14px;
    top: 50%;
    width: 6px;
    height: 6px;
    border-top: 2px dashed var(--orange);
    border-right: 2px dashed var(--orange);
    transform: translateY(-50%) rotate(45deg);
    pointer-events: none;
  }

  .page-faq .faq-step:first-child::before {
    display: none;
  }

  .page-faq .faq-forms {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-support-grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 44px;
    align-items: start;
  }

  .page-faq .faq-map-section,
  .page-faq .faq-steps-section,
  .page-faq .faq-qa-section,
  .page-faq .faq-codes-section,
  .page-faq .faq-support,
  .page-faq .faq-forms-section {
    padding-top: 76px;
    padding-bottom: 76px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-map-item,
  .page-faq .faq-step,
  .page-faq .faq-form,
  .page-faq .faq-item,
  .page-faq .faq-toggle,
  .page-faq .faq-toggle::before,
  .page-faq .faq-toggle::after,
  .page-faq .faq-filter .chip,
  .page-faq .breadcrumb a {
    transition: none;
  }
}
</main>